Contact Worldwide Customer Support

Customer Care is available 24/7 by Email and we are able to answer 90% of questions within 4 hours. Please fill out the form to request a phone support!

Click here to read the Frequently Asked Questions (FAQ) before requesting support.

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If you are interested in a car and looking for a tour in our manufacturing facility, please E-mail us and make an appointment. We are available Monday - Friday 8:00 AM - 8:00 PM as the best times to see activity in the manufacturing facility and an appointment is required prior your visit.

Formula Factory basic conditions

This is a presales contact form only and not a sales contract! Before your order we must specify your individual needs and prepare a detailed sales contract.

Disclosure: Formula Factory and Formula Factory Cars, (tehreafter F1Showcar) are not endorsed, approved, licensed, associated or connected with F1; Formula 1; Formula One; FIA Formula One World Championship; not official Formula 1 Simulators; not official Formula 1 Show cars; F1 Show Cars and not official F1 Car or Formula 1 Car Replicas For Sale. F1Showcars are generic Open Wheel Race Car Displays for Simulator or Display Use and recently where used by several professional race car drivers, teams, sponsors also by private collectors and vendors. Any potential mention on the website to other brand names and/or products is made for comparison, educational or novelty purposes only. The F1Showcar is not being sold as real racing car, there is no relationship to any brands, trade marks, racing series, racing teams and/or companies. The F1Showcar can be used as display for entertainment or educational and novelty purposes only.

Paintings of our blank F1Showcars are tailor-made according to our customers' order. The FormulaFactory Team (hereafter Company) does not supply or offering for use any labels, brands or trademarks on the F1Showcar. However the Company has absolutely no control, and takes absolutely no responsibility what the Buyer says about or does with the F1Showcar after it leaves Company's premises. Buyer's responsibility to use and study (prior order) F1Showcar's electronic devices, simulator, software, pit stop challenge equipments according to its third party manufacturers' instructions and licensing rights.

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By accessing this site's services and information, you hereby accept the foregoing limitations of the service and release and hold Company, it's officers, assigns, and affiliates, completely harmless from any and all liability. You agree that all services provided herein are on an "as is" basis. Company expressly disclaims any and all warranties, whether express, oral, implied, statutory or otherwise, of any kind to the users and/or any third party, including any implied warranties of accuracy, timeliness, completeness, merchantability and fitness for a particular purpose. Company does not represent nor warrant that the services nor information provided herein will meet your requirements or is suitable for your individual needs.